1. Introduction
Kisandy Foundation is a Zambia-based non-profit organisation focused on mental health awareness, psychosocial support, and community empowerment.
We collect minimal personal information and use it only for legitimate purposes aligned with our mission.
2. Data We Collect
2.1 Contact Information
We are a Cyprus based company and operate web servers hosted in Germany. Our hosting provider Hetzner Online GmbH adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner Online GmbH privacy policy, please see here: Hetzner Data Privacy Policy
Registration Data
When you contact us through forms, email, WhatsApp, or phone calls, we may collect:
Name
Email address
Phone number
Message content
This information is used strictly for communication and support purposes.
2.2 Program Participation Data
If you join our workshops, support groups, or outreach programs, we may collect:
Basic personal details
Emergency contact information
Consent forms (where applicable)
This information is kept confidential and used only for program administration and safety.
2.3 Website Usage Data
Our website may automatically collect:
IP address
Browser type
Device information
Pages viewed
Anonymous analytics data
This helps us improve the website and understand visitor behavior.
2.4 Comments
If you leave comments on our blog or posts, we collect:
Information you submit
IP address (for spam prevention)
Browser details
2.5 Cookies
We use essential cookies to improve your browsing experience. You may disable cookies in your browser if you prefer.
3. How We Use Your Data
We use your information for the following purposes:
To respond to inquiries and provide support
To administer programs, events, and outreach activities
To improve our website and user experience
To send important updates, where consent is provided
To maintain security and prevent fraudulent activity
To comply with legal obligations, if required
We do not sell, rent, or trade your personal information.
4. Data Storage & Security
We use reputable hosting providers to store data securely.
Your information is protected through:
SSL/HTTPS website encryption
Access restrictions
Regular security checks
While no system is 100% secure, we take all reasonable measures to safeguard your data.
5. Sharing Your Data
We do not share your personal information with third parties unless:
You give explicit consent
It is required for program participation (e.g., referral to a professional mental health provider)
It is legally required by government authorities or court order
We do not engage in data-sharing for marketing or commercial purposes.
6. Embedded Content
Our website may include:
YouTube videos
Facebook or Instagram posts
Other embedded media
These platforms may collect their own data. Their privacy practices are outside our control.
We encourage you to review their privacy policies when interacting with embedded content.
7. How Long We Keep Your Data
We retain your personal information only as long as necessary for:
Communication
Program administration
Legal or reporting requirements
You can request deletion of your data at any time (see Section 9).
8. Children’s Privacy
Some of our programs involve minors.
In such cases:
We collect information only with parental/guardian consent
We do not use children’s data for marketing
Data is stored securely and only accessed by authorized personnel
9. Your Rights
General Rights
You have the right to:
Request a copy of the personal data we hold about you
Ask us to correct inaccurate information
Request deletion of your data
Withdraw consent where applicable
Ask how your data is being used
To exercise these rights, contact us at kisandyfoundation@gmail.com.
10. External Links
Our website may contain links to external sites.
We are not responsible for their content, policies, or security practices.
Please review their privacy policies individually.
11. Legal Disclosure
We may disclose personal information if required by:
Law enforcement
Court order
Legal obligation
Protection of rights, safety, or property
Any disclosure will follow the laws of Zambia.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, website, or legal requirements.
The updated version will be posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is used, please contact:
📧 kisandyfoundation@gmail.com
📞 +260 97 8834551